Forty years keeping the Pioneer Valley warm in winter and cool in summer.
Family-run HVAC and sheet metal out of Chicopee since 1983. Bryant authorized dealer. BBB A+ accredited. Same-week service for most residential repairs, and a written quote before any work begins.
Office hours: Mon–Fri, 9:00 AM to 5:00 PM
Residential and light commercial HVAC, top to bottom.
Repairs, installations, maintenance, and the custom sheet metal work most HVAC shops have to subcontract. Forty years of doing it under one roof in Chicopee.
Air conditioner repair & service
Prompt diagnosis and repair to keep your home cool through Western Mass summers. Flat-rate quote before we start the work.
Learn more →Furnace repair & service
Certified technicians diagnose and repair gas, oil, and electric furnaces. Most repairs scheduled within the same week.
Learn more →HVAC system installation
New systems and replacements sized for your home. Bryant authorized installer with manufacturer warranty support.
Learn more →Annual HVAC maintenance
Tune-ups that catch the small problem before it becomes the emergency. Recommended once per heating season and once per cooling season.
Learn more →Sheet metal & ductwork
Custom fabrication in-house. Residential ductwork, restorations, and commercial kitchen range hoods. Most HVAC shops have to subcontract this; we don't.
Learn more →Not sure what you need?
Describe your situation and we'll tell you whether it's a repair, a replacement, or just a tune-up. No upsell.
Contact us →Three things you get with us that you don't get with the big guys.
Forty years in one zip code.
Founded in 1983 in Chicopee. The same family. The same shop on Shawinigan Drive. We're not a franchise, and we're not going anywhere.
Bryant factory training.
As a Bryant authorized dealer, our technicians are trained on the equipment we install. That matters when something needs a warranty claim or a part that isn't generic.
Sheet metal in-house.
We fabricate ductwork on site. That means we can fix airflow problems other shops have to subcontract, and we can do it on our schedule, not theirs.
From phone call to working system, in four steps.
You call.
Talk to someone in Chicopee, not a call center. We'll ask what's happening and book a visit.
We assess.
On-site evaluation. We look at the system, the load, the ductwork, the home layout. No guesswork.
Written quote.
Flat-rate pricing in writing. You see the cost before any work starts. If you want options, we give you options.
We do the work.
Repair, install, or tune up. Cleaned up when we leave. Your system is documented for the next time.
Serving the Pioneer Valley out of Chicopee, MA.
If you can drive to our Shawinigan Drive shop in under 35 minutes, we serve you. That covers most of Hampden and Hampshire counties.
Outside this area? Call us anyway. For installation work we sometimes travel further.
What homeowners ask before they call.
What areas does Eastern Heating & Sheet Metal serve?
The Pioneer Valley in Western Massachusetts: Chicopee, Springfield, Holyoke, West Springfield, South Hadley, Ludlow, Wilbraham, Westfield, and Easthampton. The shop is at 305 Shawinigan Drive in Chicopee, MA 01020.
How long has Eastern Heating & Sheet Metal been in business?
Since 1983. Over 40 years in the same town, BBB accredited with an A+ rating, and run by the same family.
Are you a Bryant dealer?
Yes. Eastern Heating is a Bryant authorized dealer, which means we're factory-trained on Bryant equipment and we can register manufacturer warranties on systems we install.
How much does HVAC service cost in Chicopee, MA?
Most residential HVAC repairs in the Pioneer Valley fall in the $200 to $700 range depending on the diagnosis. A full system installation generally runs $7,000 to $15,000 depending on home size, equipment tier, and ductwork condition. You get a written quote before any work begins.
Do you offer emergency service?
Office hours are Monday through Friday, 9:00 AM to 5:00 PM. For urgent repairs, call (413) 592-2399 during office hours and we'll schedule the soonest available technician. Most non-emergency repairs are scheduled within the same week.
Do you do duct cleaning and ductwork repairs?
Yes. Because we fabricate sheet metal in-house, we handle ductwork repairs, restorations, and new duct runs that most HVAC shops have to subcontract. We also inspect ductwork as part of any installation quote.
When your system breaks, you want someone local who picks up the phone.
That's us. Forty years in Chicopee. One phone number. A real person on the other end.